SHIPPING
We ship worldwide via German post. Larger Packages (2KG+) are shipped via DHL Standard post (NOT EXPRESS). All orders are shipped with tracking numbers.
Shipping prices start at 4.45€
Shipping usually takes 7-14 business days from the order processing date. It is possible for it to take longer. If you have still not received your order after 8 weeks from the shipping date, please let us know so we can check your shipment status.
Shipping costs depend on the package weight and destination, the cost will be calculated depending on your order.
Once your order has been shipped, you will receive a conformation email with your tracking information. You can also see tracking info in your user account under orders.
If your order status states awaiting fulfillment, please refrain from contacting us to ask when your order will be shipped. Order processing can take up to 14 business days.
Shipping disclaimer
While we do our best to pack our parts as securely as possible, it is possible that some parts may become loose in transit and not arrive as expected.
If your package arrives damaged, please open it with your postal service to claim any damage to your order. Damaged shipments must be claimed by the receiver with their local postal service or other service responsible for delivery.
Return shipping must be paid by customer.
AUTOart Spares is not responsible for any damage incurred during transit.
Express shipping
At this time we do not offer any types of express shipping.
Shipping via DHL
Orders weighing over 2kg are shipped via DHL Standard. This is not an express service. Shipments via DHL will usually be given to your local postal service once it has reached your country. The DHL service offers tracking and insurance (50€ for packages weighing 2kg, 500€ for packages weighing over 2kg).
All orders with delivery addresses in South America as well as Canada and Mexico are shipped via DHL. Regular shipping via German post is is not possible due to long shipping times to these locations.
All shipping prices are fixed. If you do not agree with the asked shipping charges please refrain from submitting a purchase.